Collection and Use of Information
By using Big Picture Games’ online sites or installing and playing Darkfall: Rise of Agon, users agree that Big Picture Games may collect aggregate information, individual information, and personally identifiable information, as defined below. Big Picture Games may share aggregate information and individual information with other parties. Big Picture Games shall not share personally identifiable information with other parties, except as described in the policy below.
"Aggregate information" is information that describes the habits, usage patterns, and demographics of users as a group but does not describe or reveal the identity of any particular user.
"Individual information" is information about a user that is presented in a form distinguishable from information relating to other users but not in a form that personally identifies any user or enables the recipient to communicate directly with any user unless agreed to by the user in advance of such communication. This information may be used to improve the installing and playing Darkfall: Rise of Agon and online sites, for internal marketing studies, or simply to collect demographic information about Big Picture Games’ users.
Big Picture Games may use customer contact information provided by users to send information about Big Picture Games, including news about product updates, contests, events, and other promotional materials, but only if the users agree to receive such communications. Except in the cases described below, Big Picture Games will not share personally identifiable information with any third party unless the user agrees to such disclosure in advance. "Personally identifiable information" consists of a user's name, email address, physical address, or other data about the user that enables the recipient to personally identify the user.
In some situations, personally identifiable information you input in connection with Darkfall: Rise of Agon may be made available to other users of Darkfall: Rise of Agon. For example, during registration of Darkfall: Rise of Agon, Big Picture Games collects a user's email address and nickname, and at the user's option, first and last name. Some of this information may be searchable and available to other users within Darkfall: Rise of Agon.
Big Picture Games has no obligation to keep the privacy of personally identifiable information that a user makes available to other users via Darkfall: Rise of Agon or other Big Picture Games software, such as in multiplayer or other public functions. If a user does not want to provide this information, the user may choose to opt out of providing this information. Additionally, if providing the information is a requirement of usage, the user may decline to use that particular service or product.
Associate and External Web Sites
Children Under The Age of 13
Big Picture Games will not knowingly collect personally identifiable information from any person age 12 and under. Big Picture Games encourages parents to instruct their children to never give out personal information when online. Parents who are concerned about the transfer of personal information from their children may contact us at firstname.lastname@example.org to obtain a record of any information held by Big Picture Games and have it removed at their request.
Cookies and Other Information on a User's Machine
Big Picture Games software may automatically generate and submit to Big Picture Games bug reports upon a crash or other fault in the Big Picture Games software. This automatically generated bug report information may include information about other software or hardware on a user's system.
Big Picture Games does not associate and store the automatically generated bug report information with personally identifiable information. Any bug reporting information manually submitted by users is associated and stored with personally identifiable information. Users should also be aware that game play information disclosed during multiplayer game play (e.g. player name and current player statistics) is public information and may be displayed to other users.
Chat Forums, Etc.
From time to time, Big Picture Games’ online products may provide chat forums, bulletin boards, or instant messaging tools to users. Any information that is disclosed in chat forums or bulletin boards is public information, and users who message one another may not know each other personally. Users should exercise caution when deciding to disclose personal information in such chat forums.
Big Picture Games gives users the option of discontinuing receipt of promotional email communications from Big Picture Games as per Canadian Law. Instructions for discontinuing receipt of promotional email communications from Big Picture Games will be provided in such subsequent email communications to users.
Storage and Security of Information
Personally identifiable information will be processed and stored by Big Picture Games in databases. Big Picture Games has taken reasonable steps to protect the information users share with us, including, but not limited to, setup of processes, equipment and software to avoid unauthorized access or disclosure of this information.
Contacting Big Picture Games
Big Picture Games Ltd.
PO Box 23057 Bowmanville Mall
Bowmanville, ON L1C5R4